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Assalammualaikum & Salam Sejahtera
PRODUCTS & SERVICES
Q:
What type of customization services do we provide?
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We offer printing, embroidery services and label/relabeling
services. There are four type of printing services that we
offer:
1) Plastisol (1000pieces & above)
2) Silk-screen printing
3) Rubber Dye
4) Heat Transfer
Q: How will I be
charged for these services?
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Printing
Charges is applied based on how many colour you choose. If
your order is below 300 pieces, film and block charged will
be included.
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Embroidery
Prices based on stitch count. If your order is below 300
pieces, charges for design tape will be included.
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Labeling/Relabeling
Charges based on the size of the label. Besides, service
charges will also apply. Minimum order for 6000 pieces.
Q:
What do I need to provide for customization?
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We require high resolution/quality artwork for imprints. The
artwork specifications are as following: Image
Format: We accept images in the following format:
pdf, ai, jpeg, psd, cdw
Q:
What is the minimum order for customization?
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Our minimum order is just 20 pieces.
Q:
Will I get a sample of the imprint?
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You will only be provided with a sample if you order 100
pieces and above. However, you will be charged with print
block & embroidery tape.
Q:
How do I place my order?
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Orders can be placed by phone, email (tshirtsaya@yahoo.com)
and also walk-in to any of our offices.
Q: What do we mean by
confirmed order?
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An order is confirmed once you have made the downpayment and
issued a purchase order to us.
Q:
What are the payment options available?
Q: When do I pay?
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For orders within Malaysia, we require 50% downpayment once
the order is confirmed and 50% cash on delivery or cheque
clearance for orders from Klang Valley. Whereas, for orders
from Sarawak and Sabah, we require full payment once order
is confirmed.
Q: Can I be your agent?
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Agents are welcomed to join our team. Being an agent, you’re
responsible for your own business while
jualtshirt.com will give
full support to the production line and meet your needs.
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We provide:
1. Pricing guideline
2. Fabric samples (as requested)
3. Business Card
4. Catalogues
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